Frequenty Asked Questions

While your new website is being built we'll help you migrate text & photos over from your old website into your new one!

Absolutely not - we take great pride in offering a full site transfer of all your content at no additional charge. There is a fair usage policy attached to this but we have yet to charge a single school or college for transferring content because the threshold is so high. If you think you might have too much content to transfer, give us a bell and ask.

As standard, your website will look & function as exceptionally well on any mobile phone, tablet, laptop as it does on a desktop computer. We believe that these days, the look of your website on the mobile is just as important (or even more so) as it is on desktop as 63% of online traffic comes through smartphones.

We build your school website with Ofsted's latest requirements in mind. We will advise on what content & documents you will need to include to achieve full compliance.

Most of our school websites take between 4-8 weeks depending on their complexity. If you need it quicker, just let us know and we'll do our best to accommodate you.

All our websites are hosted on secure servers based in United Kingdom, It is up to you for your school to be GDPR compliant. However we will provide you with all the right tools in order to achieve online compliancy, these include & are not limited to: Auto deletion of personal data submitted through enquiry forms, Pre-written cookie policies, Pre-written privacy policies & consent options.

We understand that the thought of editing the content on a new website can be daunting! Which is why we provide a printable document for you to refer to, links to helpful video tutorials & telephone training/support. We also offer On-site website training.

We build school websites to suit most budgets. Whatever the size of your school or budget, we have a solution that will work for you, whether that is a fully bespoke site, built specifically for your school or one of our budget-friendly high performing pre-designed themes developed in house. Just get in touch with us to discuss your website requirements.

We work with many approved creative photographers and video companies across to UK.

Yes. We have advanced DDOS protection in place to ensure the maximum uptime of our servers and the admin area for your website is SSL protected and encrypted.

The hosting company we use are UK based and, in one form or another, we have used their services for over 15 years. The service is exceptional, response times are outstanding and because they are a small but very stable business the relationship we enjoy with them is very good indeed.

We can! We can provide an "emergency school website" within a day which benefits from the same powerful CMS as all of our websites but has a simpler design. We can then work on your bespoke design in the background.

One of the ways we can offer such great value is by not having a sales force which travels the country. Mostly, we work with schools by telephone and email which works really well and in reducing the time we spend in trains or cars we can concentrate on providing excellent services to you by phone or email. You'd be very welcome at our offices in Coventry though!

Absolutely not! We want to work with schools because they want to work with us, not because they're locked into a multi-year contract. Our contracts are 12 months in length.

No. Trust is one of our core values and we treat everyone we work with trust and respect.

The school website can be edited anytime, anywhere by anyone with access to the internet and a standard website browser. No special software is required and it's really easy to use!

We hate limits. You can add unlimited pages, documents or photos to your school website.

Put simply a domain name is the address that people use to find your school online; it's what you type in the browser's address bar to go to a specific website. For example, our domain name is: www.optimschools.co.uk

Yes, domain name registration (should you require it) and hosting are included.

Not necessarily. Most local authorities have provided schools with domain names. If you wish you can use this domain. However, some local authority names are very, very long. You may find it beneficial to register another, shorter name and use it alongside, or instead of, the local authority domain name.